Privacy Policy

1. Who We Are

Strivom is an online fitness accessories store operating through a dropshipping business model.

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: strivomsupport@gmail.com

Business Address:  United Kingdom,  England,  Bristol, BS11.  

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2. Information We Collect

We may collect the following personal information:

• Full name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment information

• Order history

• IP address

• Browser and device information

• Website usage data

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3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

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4. Payment Processing

Payments made through our website are securely processed by third-party payment providers such as PayPal and credit/debit card processors. We do not store your full payment card details on our servers.

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5. Third-Party Service Providers

To fulfill orders, we may share necessary customer information with trusted third-party providers, including:

• Product suppliers

• Shipping and delivery companies

• Wix (our website platform)

• Payment processors

• Analytics and marketing providers

Information shared is limited to what is necessary for order fulfillment and business operations.

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6. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Support marketing and advertising efforts

You can manage or disable cookies through your browser settings.

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7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill customer orders

• Meet legal and tax obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

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8. International Data Transfers

As part of our dropshipping operations, your information may be processed or transferred outside the United Kingdom or European Economic Area.

Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data.

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9. Your Rights Under GDPR

If you are located in the UK or EU, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing of your information

• Object to certain processing activities

• Request data portability

• Withdraw consent where applicable

To exercise any of these rights, please contact us at strivomsupport@gmail.com.

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10. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

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11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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12. Complaints

If you believe your personal information has been handled improperly, you have the right to lodge a complaint with your local data protection authority.

For UK customers, complaints can be made to the Information Commissioner's Office (ICO).

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

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14. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Strivom

Email: strivomsupport@gmail.com