Refund Policy

Last updated: 10 June 2026

We want you to be completely satisfied with your Strivom gear. If your HydroMax Energy™ bottle or fitness accessories don’t meet your performance standards, we offer a 30-day satisfaction guarantee.

Returns Process

To initiate a return for your fitness equipment, please follow these steps:

Log into your Strivom account and navigate to Order History.
Select the item(s) you wish to return and choose the reason for return.
Print the pre-paid shipping label provided by our support team.
Safely pack the items in their original packaging to ensure they arrive undamaged.

Damaged Refunds

Once we receive and inspect your returned fitness products, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that shipping costs are non-refundable unless the item arrived defective.